Paramsothy Thamotharampillai-Göbel was born in Malaysia, where he spent 19 years of his life. He then completed his engineering studies in Bradford, UK. He now lives in Germany and during his working career he had completed projects in some in 27 countries all over the world.
Today Paramsothy teaches and shares his experiences in cross-cultural experiences, collected over the years of project implementation.
Automotive Training und Coaching
Paramsothy had spent 21 years of his career at 3 major German OEMs. He has collected experiences working on various projects and within differing departments. The area that he currently coaches are the Sales and After-Sales departments at dealership levels.
He has obtained the status of a certified trainer from Volkswagen and Mercedes-Benz, conducting certified programmes for the following job profiles: Service Advisor, Parts Advisor and Service Receptionist. Management subjects covering KPIs, Service Process, Personal Recruitment and Personal Assessment are part of his repertoire.
If we are prepared and trained for such possibilities, then the chances of creating unaware misunderstandings are minimised. Our thoughts can be collected to correct mistakes, if we are consciously aware of cultural taboos.
I believe that anyone in this world has the ability to break communication barriers with foreign cultures. The way it is done depends on the individual. I use humour to break any resentments or mental blockage a person has, when confronting another culture.
The written rules of cultural Do’s and Don’ts are not as important as as real life experience. My methods will sharpen the participants to be consciously aware of many details in communication and body language from a foreign culture. Be it in a business or daily situations comparisons and causes of these characteristics are discussed.
The participants are to be them self, representing their own cultural upbringing. They will learn methods on how the differences with other cultures can be mastered to their advantage.
Whilst working for the automotive industry, at a manufacturer level, my experiences include: setting up a dealership network, negotiations on CKD/SKD contracts and setting up a worldwide standard training programme for all after-sales non-technical staff. The regions that I covered were Africa, Asia-Pacific and Eastern Europe.
Meeting, working and socialising with diverse partners have increased my awareness of cross-cultural differences. Imparting my collected observations to my trainees and working out possible solutions for their individual challenges are my personal intentions.